Communication and Collaboration

communication and collaborationYou will have many opportunities to interact with others using digital technology: you might communicate with friends and family via social networks; with University staff via email; with fellow students via Moodle forums.

Some technologies, such as Skype, Google Hangouts and WebEx, allow you to communicate and collaborate in real time, and to see and hear the people you are dealing with. When you are communicating in writing rather than in real time, however, things can sometimes go wrong. Sometimes, misunderstandings arise.


Consider the following scenarios. For each of them, think what you would do.

Scenario 1

Your group has been set an assignment: to create a report. Which of the following tools will enable you and other group members to collaboratively create this report?

  • Email
  • Microsoft Word
  • Google Docs
  • Skype
  • Pen and paper
Scenario 2

You have been asked to contribute to a course forum on Moodle.

Which statements demonstrate appropriate etiquette when communicating online with your peers and lecturer in an educational setting?